Learn the lingo: Contextual Inquiry

LEARN THE LINGO: Today’s UX LEX Term is: Contextual Inquiry || Category: Data Gathering Method || What is it?

Contextual Inquiry || What is it?

A research method that involves observing people in their natural context (in person or remotely for some topics), and asking semistructured and or unstructured questions about the behavior/experience within the context of the topic you are studying. The goal is to observe and gather more realistic and immediate feedback to understand the broader context or more specific task-based experiences.

The full UX Lex entry for this term includes the following:
What is it?
When it is best used?
What does it entail?
Interchangeable terms
Related terms
Use in a sentence
Resources (if applicable)

Check out the full definition in the link below.

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