Fuel your curiosity
Browse our resources, guidance, networking tips and other inspiration below to help you sharpen your research chops. Subscribe to our newsletter, called Fuel Your Curiosity, for automatic delivery.
Sign up for “Fuel Your Curiosity.” Monthly-ish musings for user researchers and other curiosities.
Sign up for “Fuel Your Curiosity.” Monthly-ish musings for user researchers and other curiosities.
New "Standing Ovation" Event & Updated AI Experience Session
Please join us on Wednesday, September 18th for a captivating session originally presented at the QRCA Annual Conference 2023 where it received a standing ovation! Janet Standen, a...
Learn the lingo: Pain Point
Pain Point || What is it? A problem that could be a challenge, hiccup, inconvenience, annoyance, barrier or other issue, occasional or persistent, however big or small, that customers or…
Behind the Scenes: Conducting AI Research in Applied Studies
This morning Dr. Ari Zelmanow and I shared the results of our self-funded AI-research study with respondents. The title of the study is "How well does AI-Research perform?" The two...
Learn the lingo: CX / Customer Experience Research
CX / Customer Experience Research / CX Research || What is it? Customer experience (CX) refers to the perception of a brand, product or service formed by the interactions and experiences…
How well does AI research perform?
Our AI Research study, “Understanding AI in Applied Research” wraps up this week. This self-funded study was conducted on two AI-assisted interview platforms in collaboration with...
PUBLIC EVENT: Results of AI Research Study Thursday Event
Our AI Research study, “Understanding AI in Applied Research” wraps up this week. ICYMI here is a quick recap. In collaboration with Ari Zelmanow of Customer Forensics, we launched a self...
Learn the lingo: UX / User Experience
UX / User Experience || What is it? UX (User Experience) is the interaction, attitude and perception that someone has about a product, system, ecosystem (including communication), or…
“No one comes to work to F*** Up!”
I still remember the day my manager Julie Shriver (RIP) hit me with that line when I was a Design Director at Wells Fargo. One of my peers did something so mind-blowingly wrong that it caused DAYS…
How well does AI research perform?
How well does AI research perform? We're going to find out. I'm excited to collaborate with Ari Zelmanow of Customer Forensics on our self-funded research study, "Understanding AI in Applied…
Participate in AI Research & Thursday Event
We’re excited to collaborate with Dr. Ari Zelmanow of Customer Forensics on our self-funded research study, "Understanding AI in Applied Research." We invite you to experience AI interviews…
Sign up for “Fuel Your Curiosity.” Monthly-ish musings for user researchers and other curiosities.
Sign up for “Fuel Your Curiosity.” Monthly-ish musings for user researchers and other curiosities.