“No one comes to work to F*** Up!”
I still remember the day my manager Julie Shriver (RIP) hit me with that line when I was a Design Director at Wells Fargo. One of my peers did something so mind-blowingly wrong that it caused DAYS of rework for my entire team. I was fuming! How could he?!
I stormed into her office, vented, and what did she say?
“No one comes to work to F*** Up!”
She didn’t just say it once—she repeated it over and over.
At first, I didn’t want to hear it, but she was right! People don’t show up to work thinking, “How can I mess things up today?” My colleague was mortified that his mistake caused such a mess.
Sure, my team and I had to dig out of that hole, but that experience still sticks with me.
So, next time someone drops the ball, remember: “No one comes to work to F*** Up!”
Give them the benefit of the doubt.
Cut them some slack.
People generally want to do a good job.
They’re probably doing the best they can with what they have.
Once you’ve cooled down, think about what could’ve been done to prevent the situation.
And ask yourself, honestly, “Were they set up for success?”