Fuel your curiosity
Browse our resources, guidance, networking tips and other inspiration below to help you sharpen your research chops. Subscribe to our newsletter, called Fuel Your Curiosity, for automatic delivery.
Sign up for “Fuel Your Curiosity.” Monthly-ish musings for user researchers and other curiosities.
Sign up for “Fuel Your Curiosity.” Monthly-ish musings for user researchers and other curiosities.
Learn the lingo: Contextual Inquiry
Contextual Inquiry || What is it? A research method that involves observing people in their natural context (in person or remotely for some topics), and asking semistructured and or unstructured…
Drop the ball, and you might just drop your user's trust
When a $100 gift card becomes more elusive than a luxury box invite, you know there’s a story worth telling. A very well-known FinTech company sent numerous emails inviting me to participate in …
Three interesting facts about airplanes that relate to UX
Three interesting facts about airplanes. I love flying. This wknd I flew to Bozeman, MT to celebrate my niece’s graduation and some family members' milestone birthdays. IT. WAS. SO. GOOD. TO. GET…
Learn the lingo: Mental Model
IDI / Mental Model || What is it? Each person has their own mental model that represents the way they think, feel and/or behave in regards to everything. They are based on beliefs, not…
12 Things I Wish More Non-Researchers Knew About User Research
Many of my peers are retooling and retargeting their courses to teach user research skills to PMs and designers, moving away from aspiring or existing researchers. I paused the last live Ask Like A Pro…
Learn the lingo: UXR/User Experience Researcher
User Experience Researcher / UX Researcher || What is it? An individual whose primary function is to conduct user research in close collaboration with design, product…
12 truths about conducting and teaching user research
I've been conducting and teaching user research as an independent consultant for 12 years. Here are 12 truths about this incredibly rewarding experience. 1. The design and user research…
Learn the lingo: UXR/User Experience Research
UXR/User Experience Research || What is it? User experience research studies the specific experiences someone expects, desires, or has with a product, website, application, or service design. Uncovering user behaviors, needs, and motivations informs product and service design decisions to overcome pain points and provide optimized solutions.
Teamwork makes the dream work. UX is a team sport.
I laughed. I cried. It was better than Cats! The Netflix documentary about creating the song “We Are the World,” called “The Greatest Night in Pop,” is fantastic. It depicts product development at its core…
What are the differences between the mistakes designers and product managers often make when conducting user research?
What are the differences between the mistakes designers and product managers often make when conducting user research? While both may encounter similar challenges, their roles typically…
Sign up for “Fuel Your Curiosity.” Monthly-ish musings for user researchers and other curiosities.
Sign up for “Fuel Your Curiosity.” Monthly-ish musings for user researchers and other curiosities.