
Fuel your curiosity
Browse our resources, guidance, networking tips and other inspiration below to help you sharpen your research chops. Subscribe to our newsletter, called Fuel Your Curiosity, for automatic delivery.
Sign up for “Fuel Your Curiosity.” Monthly-ish musings for user researchers and other curiosities.
Sign up for “Fuel Your Curiosity.” Monthly-ish musings for user researchers and other curiosities.

Avoid these 3 mistakes beginning researchers make!
A question I’m often asked as an experienced researcher and instructor is, “What’s the one mistake that every researcher makes when they first start out?” The thing is, there’s not just one…

There is no one right way to conduct user research
A question I’m often asked as an experienced user researcher and educator is, “What’s the one mistake that every researcher makes when they first start out?” The thing is, there’s not just one…

Using Dovetail for ResearchOps
Dovetail to manage ResearchOps? I'm consulting with a team to help improve their UX maturity, user research acumen, and related partnerships and processes. They have made incredible…

Evaluative research 101
WIN! This morning I led a private user research workshop on Evaluative Research for a global B2B team headquartered in France. This is the third of seven workshops for this awesome group. I love…

Learn the lingo: Transcript
Transcript / Transcription || What is it? A written verbatim record of every word said during the course of qualitative research fieldwork. Typically transcripts include timestamps and a record of who was…

Check out my interview in User Weekly
Last week I was featured in Jan Ahrend's User Weekly newsletter "Human's of User Research." What a terrific service this is providing our industry and it offers to our practitioners a great outlet to…

Two big exciting events!
Tomorrow night we are hosting our “Is ‘Ask Like A Pro” right for you? Q&A with Alumni” event. Later this month we kick off our 8th cohort of user research workshops! We have over 175 registrants from…

Evaluating your current and future learning instructors
After 20+ years as a practitioner and educator in the design and user research industry, I’ve learned a lot about how to evaluate whether a program, coach or mentor is a good fit or not. What makes a good fit…

4 tips for making a perfect professional development match
How’s March roaring in for you? These first sunny days of spring always seem to bring the energy of new adventure, opportunity and growth. For me, that means considering classes, workshops…

User research tip of the day
Make sure you have your participant’s phone number in case you have an internet outage during a video session. I just lost all internet access during a Zoom session. My whole block is out of service…

Sign up for “Fuel Your Curiosity.” Monthly-ish musings for user researchers and other curiosities.
Sign up for “Fuel Your Curiosity.” Monthly-ish musings for user researchers and other curiosities.