You’re invited: Concentric 2021

YOU’RE INVITED: Mark your calendars for the 2021 Concentric Conference May 25-27th. The focus is CX and UX. It's completely live, online, and free to attend.

There are multiple tracks, lots of speakers (including me!), and panels. Open networking, free mentoring sessions (I’ll have mentoring slots open), virtual booths, and more.

My interactive session will focus on what user research actually looks like in practice. Come join me and I’ll show you under the hood! You’ll see dozens of examples and a variety of methods extracted from my own user research studies.

We’ll chat about key UX research terms you need to know and which ones to NEVER use!

And we’ll get hands-on with a super fun, live, analysis and synthesis activity.

Then wrap up with a Q&A.