Learn the lingo: Journey mapping

LEARN THE LINGO: Today’s UX LEX Term is: Journey mapping || Category: Visual Reference Tool || What is it?

Journey mapping || What is it?

A journey map is a visualization of a process someone goes through to accomplish a specific goal. It typically contains actions, emotions, and touch points...

The full UX Lex entry for this term includes the following:
What is it?
When it is best used?
What does it entail?
Interchangeable terms
Related terms
Use in a sentence
Resources (if applicable)

Check out the full definition in the link below.

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