Learn more about freelance and independent UX and UXR consulting
Selling and negotiating are two skills people don’t think about enough when wanting to become (or excel at) freelance UX, user research, and or consulting.
These two skills are critical to success as an independent. The definition of “sell” is to "transfer (goods) to or render (services) for another in exchange for money”. Negotiate is “to have formal discussions with someone in order to reach an agreement.”
You need to sell…
Your design and or user research expertise, both your hard and soft skills, to land clients and projects
Confidence in yourself to instill buy-in from stakeholders throughout the process
The value and impact of your work to be considered for additional work
You need to negotiate…
Prospective and existing client culture and politics to ascertain how (or if) you can be successful
Their UX maturity, or lack thereof
Contracts (payment amount, method, installments, start and end dates, work hours, equipment, and other terms and conditions)
Team egos, resources, budgets, skill sets, and tool stacks
Key questions, constraints, and project scope
Confidence/fidelity level desired
Methodical approach, recruiting strategy, and sample size
Study/design timelines and format of final deliverables
Team meeting cadence
Stakeholder expectations, changes in the roadmap, and competitive considerations
Internal relationships, roles, responsibilities, and perspectives to identify allies and opponents
Unplanned delays, conflicts, errors, and other surprises
Please join me on Saturday, January 28th from 10am-12pm PT if you are interested in learning more about freelance and independent UX and UXR consulting AND OR hiring independent talent. I'll share the most popular questions people ask me about these topics and my thoughts, tips, and lessons learned with anyone who is interested!
Learn more about this casual event and register via the link below.
*** YES, this will be recorded. All registrants will receive the recorded replay.