UX Lex
An evolving, interactive glossary of UX research terms.
It's ironic. Those of us who work in UX, user researchers included, aspire to create terrific user experiences. That’s what we do. But what we have done with our own terminology is to create a mess. Eighty UXers from around the globe began to address that problem in September 2019. Here is a sneak peek of that work. More details, and full credits, to come. Sign up here to get weekly terms in your inbox >>
Journey Mapping
A journey map is a visualization of a process someone goes through to accomplish a specific goal. It typically contains actions, emotions, and touch points…
Topline Report
A written summary of the research goals and key learnings. Sometimes it also includes other contextual information, such as links to pertinent study artifacts, details about the research team, the project’s background, methodology, respondent profile, key quotes, timeline …
Transcript / Transcription
A written verbatim record of every word said during the course of qualitative research fieldwork. Typically transcripts include timestamps and a record of who was speaking during the interview or focus group sessions. It is used to inform the researcher during the process of report writing …
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