Fuel your curiosity
Browse our resources, guidance, networking tips and other inspiration below to help you sharpen your research chops. Subscribe to our newsletter, called Fuel Your Curiosity, for automatic delivery.
Sign up for “Fuel Your Curiosity.” Monthly-ish musings for user researchers and other curiosities.
Sign up for “Fuel Your Curiosity.” Monthly-ish musings for user researchers and other curiosities.
Benefits and drawbacks to online surveys
One of my biggest pet peeves is that the democratization of survey software creates false confidence that authoring reliable and actionable surveys are easy to accomplish. THEY ARE NOT…
Exciting news about our new series of events with Fable
We are thrilled to partner with Fable, a leading accessibility platform powered by people with disabilities, to offer a series of three 90 minute events focused on conducting user research with people who have disabilities…
Introducing the two-hour research plan (really!)
I think it’s fair to say the importance of planning has been drilled into our collective consciousness. Business gurus tell us to “plan your work, then work your plan” and “when you fail to plan, you plan to fail!”
Don’t leave meaningful data on the table!
Here are some ways you can leverage customer support teams and tickets to triangulate your business intelligence and inform your UX research. NOTE: A support ticket catalogs the interaction between a customer…
The 4 things I do BEFORE I create a user research plan
There are 4 things I do BEFORE I scratch out the first paragraph of any user research plan — 4 early steps that set me and my team up for success. 1. Get into the research mindset. 2. Recognize my own biases…
Stop! Do these 4 things before you write your research plan
I’ve always believed great research starts with a great Research Plan, but as we officially start our Fall Ask Like A Pro cohort next week, I’ve been thinking about the things I do BEFORE I scratch…
ICYMI — Monday night’s ALAP Info session replay
Whew! Still feeling the rush from hosting Monday night’s Q&A with Ask Like A Pro alumni and some prospective students! Great questions were asked in the session (and a few more emailed later)…
This is why I teach
This is what lights me up! I love sharing my passion for user research and educating people around the world about how to ask better questions. I love watching my students learn and have…
Meet, network, and chat with Ask Like A Pro alumni
JOIN US TOMORROW! We are hosting an info session titled "Improve your UX Research Skills with 'Ask Like A Pro' ". Join me to meet and network, chat with Ask Like A Pro alumni in breakout…
Research storytelling in user research
This morning Debbie Levitt and I will be chatting about Research Storytelling in User research. Here are some of the questions we'll discuss: What is UX research storytelling? What is the difference between raw data…
Sign up for “Fuel Your Curiosity.” Monthly-ish musings for user researchers and other curiosities.
Sign up for “Fuel Your Curiosity.” Monthly-ish musings for user researchers and other curiosities.