New Delta CX Interview

This morning Debbie Levitt and I chatted about user research skills acquisition and proficiency, UXR methods, question types, bias, analytical sophistication, note-taking strategies and frameworks, thematic analysis, affinity mapping, critical thinking, why you should NOT to focus on mastering platforms before your foundations EVER, and SO MUCH MORE.

I mention several of my teaching tools in the Live Stream Podcast called Delta CX. It's hosted on YouTube. The audio version will be available tomorrow.

Please email me at michele [at] curiositytank [dot] com if you'd like access to any of the tools I mentioned that aren't on the curiositytank [dot] com website in the resources section.

This image is one of many moments where we are cracking up in the fun conversation. I hope you enjoy it. The link to watch the episode is in the comments below!