We hope you and yours are holding up to the best of your ability. We're in San Francisco and started our mandated "shelter in place" at midnight…

First and foremost, I hope you and your family are healthy, safe, and your home is stocked to the gills with all your favorites. While the coronavirus…

If you know me individually, from a class, or follow me on LinkedIn, you also know I'm passionate about helping people increase their user research…

Career goals abound! Like you, I've been thinking about where I am, where I want to go, and why…

Wow, thanks for all of the terrific feedback on my last newsletter. Jenny, one of my returning students said, "It was golden. It's something I'll keep for reference…

This holiday weekend I enjoyed terrific family time. The conversations ran the gamut and a few of them gave me pause. My nephew, for instance…

Transitioning into user research, and growing these skills, can be a long and lonely journey. There isn't one clear, direct, or "correct" path. If you are anything…

The seeds are taking root! Between starting on a new project (leading a Rolling Research program and at well-known tech company), our “Crowdsourcing Terms…

I skipped last week’s communication but I feel great about it. Here’s why…

My new project is delayed by a few weeks and I have to say my happy dance is looking pretty good! I totally admit it. I’m excited to have some…