User Research: The Art of Conducting Research Interviews

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Written By michele ronsen
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User Research: The Art of Conducting Research Interviews | March 19, 9am-12noon PST

Please join me tomorrow for my first General Assembly online, live class. $50 USD/per person. Additional info and registration on the GA website.

Takeaways:

  • Learn the key components to conducting successful research interviews

  • Set yourself, team, stakeholders and interviewees up for success

  • Get to know your interviewees before your session begins

  • Techniques to build rapport and keep participants focused

  • Ensure your questions are covered in the session time allotted

  • Pros and cons of in-person versus remote interviewing and artifact gathering

  • Get out of sticky situations (tech problems, inappropriate participants, safety tips, and more)Evaluate moderator performance

  • Develop greater confidence in preparing and conducting meaningful interviews

  • Avoid bias


michele ronsen
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