Reynolds Richtor

There are lots of twists and turns when you actually do the work. One of the biggest learnings was the value of having a note-taking framework and more structure. Coming from an academic background, I was used to letting interviewees lead, but when you’re pressed for time and need to turn things around quickly, it’s ideal to have it all in a format where you can glean things really quickly. I learned how to do that with this project, in a smart way, and have the buckets I need to be filled.