UX Lex

A

A/B Testing

Accessibility Testing*

Agile*

Affinity Map

Affordance*

Analytics*

Archetype*

Artifact*

Attention or Discoverability test*

B

Benchmark Testing

Bias

C

Card sort

Click test*

Clickstream analysis*

Co-Design

Cognitive Walkthrough

Competitive analysis*

Content strategist*

Content Strategy*

Contextual Inquiry

Conversion rate*

CX: Customer experience / CX research

D

Design Debt*

Design thinking*

Design Sprint*

Designer*

Diary study*

Desirability test*

Documentarian

Dogfooding*

E

Effective vs. Efficient*

Empathy*

Empathy mapping

End users*

Error analysis*

Error rate*

Ethics in research*

Ethnography*

Eye-tracking*

Evaluative research

Experience Design*

Expert Review*

F

Featureset*

Fidelity (low and high)*

Field Study*

Finding

Fitt’s Law*

Flat Design*

FTUX or FTU (First time user experience)*

Focus group*

Friction*

G

Generative research

Gestalt Principles*

H

Heat map*

Heuristics Analysis*

Hick’s law*

HCD / Human centered design*

Human Factors*

I

Idea generation*

IDI / In-depth Interview

In-context interview*

Insight

IA / Information architecture*

Intercept Interview/Survey

Intercept Recruitment

J

Jobs-to-be-Done*

Journey mapping

K

KPI / Key Performance Indicators

L

Lean UX*

Learnability*

Likert Scale

M

Market research

Marketing research

Mental model

Material Design*

Message or content test*

Measure*

Metrics*

Mindset*

Moderated Study

Moderator (for Research)

MVP / Minimum Viable Product

N

Needs assessment*

Note Taker

NPS / Net Promoter Score*

O

Observation*

Observer*

P

Paired interviews*

Pain Point

Panel*

Path*

Participant Pool / Panel

Participants*

Participatory design

Pattern library*

Persona

Primary research

Product design*

Product Manager*

Product scoping*

Protothon*

Prototype

PURE Method*

PUX / Previous User Experience*

Q

Qualitative Research

Quantitative Research

R

Recruiter*

Recruiting / Recruitment

Reframing*

Remote usability study*

Roadmap*

S

Sample / Sampling

Secondary research

Sentiment Test/Analysis*

Service Design*

Scenario*

Scenario Planning*

Screener / Screening

Shop-along*

Stack ranking*

Stakeholder

Storyboarding*

Subjects*

Summative research*

Survey / Questionnaire

SUS / System Usability Scale*

SUPRQ / Standardized Usability Percentile Rank*

SWOT analysis*

Systems Thinking*

T

Target market

Task Analysis*

Tech Debt*

Topline Report

Transcript / Transcription

Tree Test*

U

UCD / User-Centered Design

Unfocus groups*

Unmoderated Study

UMUX / Usability Metric for User Experience*

Use case*

80/20 Rule or Pareto Principle*

Unit Testing*

Usability*

Usability Research

Usability lab*

Usability test

Usable*

User Research

User Researcher

User Stories*

UI / User Interface*

UX / User Experience

UXR / User Experience Research

UXR / User Experience Researcher

V

Visual Design*

VOC / Voice of Customer*

W

Waterfall*

Wireframe*

Workflow analysis*