Learn the lingo
Do you know the difference between user research, user testing, a usability test and UserTesting.com?
People regularly ask me how to break into UX research and acquire a better foundational knowledge. I respond consistently with five suggestions.
#2 is to improve your vocabulary.
Let's face it. UX terms can be super confusing. If you don't know the difference between these terms look them up. Or soak up 3 of the 4 on this slide from one of my corporate UXR trainings last week.
There is a very big difference. I can tell immediately how seasoned you are by the way you use our terms. Precision is extremely important.
NOTE TO SELF: Publish article on my five suggestions of how to break into UXR from where you are now!
*More on that in an upcoming post!