USER RESEARCH: THE ART OF CONDUCTING RESEARCH INTERVIEWS | MARCH 19, 9am-12noon PST

Please join me tomorrow for my first General Assembly online, live class. $50 USD/per person. Additional info and registration on the GA website (link in comments).

Takeaways
- Learn the key components to conducting successful research interviews
- Set yourself, team, stakeholders and interviewees up for success
- Get to know your interviewees before your session begins
- Techniques to build rapport and keep participants focused
- Ensure your questions are covered in the session time allotted
- Pros and cons of in-person versus remote interviewing and artifact gathering
- Get out of sticky situations (tech problems, inappropriate participants, safety tips, and more)
- Evaluate moderator performance
- Develop greater confidence in preparing and conducting meaningful interviews
- Avoid bias