Here's how to get the most out of User Research and the relationship you build with your researcher. First, do not toss your product questions over to a UX Researcher, walk away, and come back later expecting a meaningful results. It does not work like this.

• UX Research is a collaborative process

• It takes time, effort and input to conduct the study and apply the learnings

• Be an active participant in the process to get the most out of it. (You know a lot and you'll likely be part of the team to implement on the learnings.) This includes:

  • Contributing to the research plan, prioritizing key questions and making sure they tie to the business goals

  • Providing feedback on the recruit, schedule, guide and or other activities

  • Piloting the study

  • Reviewing the sessions (so you hear feedback first hand, provoke questions and improve understanding)

  • Participating in analysis and synthesis

  • Sharing what was learned with your team

  • Acting on the learnings!

When we conduct research we do not do it to check a box off.

We conduct research to learn how we can improve the experiences we are designing so applying the learning is critical.

Get involved. Be nice. We don't bite ;)

UXR is a team sport!