As a UX researcher, you spend time obsessing over how stakeholders’ products are experienced by customers. But have you considered the UX of your own research work? Your interactions with study participants become part of their overall customer experience, so it’s worth a hard look!

Here are six tips to ensure your survey or participant screener — likely the first external facing step of your study — is a smooth, satisfying, and well-branded experience.

1. Ask nicely!

2. Build trust through transparency

3. Respect your participants’ time (and communicate that respect!)

4. Organize your questions logically

5. Edit your questions with the user in mind

6. Pilot your survey/screener on several different systems and devices

We go into further detail in the newsletter about what these tips mean in context and how to apply them.

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